team properly onboarding temporary workers

A top-tier staffing agency will find the right employees, manage the details of employment contracts, and take care of paperwork and payroll when companies need temps or contractors. However, there are additional steps that companies should take to ensure the success of their short-term employees. Without the tedious onboarding responsibilities, businesses can focus on taking simple and easy measures to set temporary and contract employees up for success. When companies put their trust in a full-service staffing firm, they worry less about onboarding paperwork and mundane details—in turn, they are able to put their energy into additional onboarding tactics that help temporary employees perform at optimal efficiency and reach their full potential.

We have developed a complete onboarding guide for companies to inspire the best work from their temporary and contract employees, starting from before their arrival and continuing throughout their tenure:

Before their start date:

  • Create a welcoming workspace

Be as thorough as possible in preparing for a temp’s first day. To quickly get into job-specific training and make the most of their time at the company, have their email/phone line set up, desk stocked with the essentials, and any important documents and notes prepared for them to read on their own. It is also helpful to prepare the rest of the staff for their arrival by explaining who is coming, what they will be doing, and who they will be assisting.

  • Commit to the responsibilities discussed with the recruiter

The recruiter hand-picked a professional from a vast network on talent based on the company’s operations and the specific job functions discussed. To achieve the greatest work and dedication from the selected professional, stick to the discussed responsibilities. Unless it is necessary and the temp is willing to adjust with the role, avoid changing the scope of the role before or right after the talent arrives.

recruiter calling to make sure temp is ready
shaking hands of temporary and contract employees

On their start date:

  • Conduct introductions

Welcome the new additions to the team with support by introducing them to key leaders and the employees they will be working with.

  • Discuss expectations

While they should already have a firm grasp on the role from speaking with the recruiter, take some time to review responsibilities, expectations, and goals on their first day. Take this opportunity to also convey the company’s business model and objectives of the company as a whole. Even if the temps and contractors are only working in a specific department, it is helpful if they understand the big picture.

Continuous onboarding:

  • Make them feel included

Include the temps in meetings, social outings, or other events to make them feel welcome on the team. Even though their employment contract is short-term, being proud to work for the company and liking the people they work with leads to better results.

  • Recognize their accomplishments

Temporary and contract employees are often overlooked, but they were brought in for a reason—businesses operate at higher efficiencies when temps are taking work off of the full-time staff. Every once in a while, remind them of this. Give the short-term employees a shoutout for their hard work and dedication. Recognition is incredibly encouraging, especially if it comes from a senior-level leader in the company.

  • Keep in touch

During their time at the company, stay accessible, supportive, and keep lines of communication open to ensure that they remain productive and are clear on current objectives. Even after parting ways, it is beneficial to nurture a good relationship by offering recommendations and even sending an email or letter to check on them. This can result in great referrals or an eager full-time employee if a need arises.  

recruiter following up with her temporary and contract employees